Ascension Health Console Operator II - Telecommunications in Jacksonville, Florida

Job ID: 243081

Console Operator II - Telecommunications

Jacksonville, Florida


Additional Job Information

Title: Operator II - Console

City, State: Jacksonville,FL

Location: Telecommunications

Department: Telecom Switchboard 001

Additional Job Details: Part-Time,Rotating, 48 hours,Biweekly

Marketing Statement

St. Vincent’s HealthCare, part of Ascension, is a faith-based, not-for-profit health system that has served the people of Jacksonville, Florida and the surrounding communities since 1873. From its humble beginning to its current status as a regional healthcare system, St. Vincent’s HealthCare is widely recognized for delivering personalized, compassionate care that balances high touch with high tech.

Job Description

Job Summary:

Console Operator II operates the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.


  • Receives and relays internal and external calls and provides general information according to protocol.

  • Maintains desk directories, on-call list, reference guides and other associated reference materials.

  • Operates beeper and paging system to contact personnel and code team.

  • Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.



  • High school diploma or equivalent required

Work Experience:

  • 1+ years fast paced multi-line switchboard experience required.

How To Apply

Applicants may proceed by clicking the "Apply Now" button. To apply later, return to the Employment page at

In addition, you may apply via one of our Employment Kiosks in the following locations:

St. Vincent's Medical Center Riverside, adjacent to Human Resources Employment and Employee Relations, Suite 1102 located at 1 Shircliff Way, Jacksonville, FL 32204 or at St. Vincent's Medical Center Southside in Human Resources, Suite 220 located in the Roger Main Building, 2nd floor, 4203 Belfort Road, Jacksonville, FL 32216

For questions or assistance with completing the online application, please contact Ascension candidate care at 855-778-6037.

Equal Employment Opportunity

St. Vincent's Healthcare (SVHC) will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

To comply with federal regulations of the Immigration Reform and Control Act (IRCA), all employees are required to complete an Employment Eligibility Verification form (I-9). This law applies to individuals hired, including PRN, part-time and temporary employees and students.

Additionally, St Vincent's Healthcare is an E-Verify employer. E-Verify is a web based program administered by the U.S. Department of Homeland Security, USCIS Verification Division, and the Social Security Administration that supplements the current I-9 eligibility verification process. The program determines whether the information provided by the new hire matches government records and whether the new hire is authorized to work in the United States.