Robert Half Technology Desktop Support Analyst in Jacksonville, Florida

If you excel at explaining intricate technical information to the non-technical user, this job could be for you. This is a great job for a driven individual who is most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role with a company in the Retail industry that may be the position for you, if you match these qualities. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. Located in the Jacksonville, Florida, area, this Desktop Support Analyst role is long term temporary-to-fulltime in nature. Responsibilities - Interact regularly and effectively with ticket submitters - Organize hardware repairs with the appropriate vendors - Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Administer computer desktop support in accordance with established policies and procedures - Support records of daily data communication transactions, issues and remedial actions taken or installation activities - Fix computer problems, and recommend appropriate action/solutions - Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 01120-0010449657

Functional Role: Desktop Support

Country: USA

State: FL

City: Jacksonville

Postal Code: 32256

Compensation: DOE

Requirements: - Desktop support or related experience - Demonstrated knowledge of WANs (Wide Area Network) - Experience with LAN (local area networks) - Foundational knowledge in Microsoft Office 365 - Deep understanding of internet data exchange - Adeptness in SANs (Storage Area Networks) - Active Directory experience - Microsoft Exchange Server experience required - Experience writing procedure manuals, user instructions, business correspondence, and general report writing