Bank of America Operations Representative in Jacksonville, Florida

Job Description:

Processes transactions in one or more of the company's internal operations to support domestic and international consumer, commercial and wholesale bank businesses or services functions. Responsibilities may include: basic level reporting, call center support, reviewing and processing transactions for item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients. Intermediate level position performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances. Decisions have some impact on internal and external customer relationship.

Under general supervision, enters alphanumeric data from a variety of sources into a computer database. Must possess excellent 10 key alpha and numeric keyboard skills.

Required skills:

  • Must possess excellent 10 key alpha and numeric keyboard skills.

  • Corrects errors according to standard procedures.

  • May handle minor problems but refers more difficult problems to manager for resolution.

  • Must be able to maintain speed and accuracy under pressure of heavy workloads and meet required productivity and quality standards.

  • More than 8 hour day may be expected as dictated by work volume. Must be flexible with end of shift time.

  • Must be available to work rotating Saturdays.

  • Must pay close attention to detail; good attendance; teamwork.

  • Must be available for 2 week training class, starting first day of employment. Hours: 5:30pm-10:30pm

Desired skills:

  • 1+ years in a banking, administrative or general customer service

Posting Date : 03/13/2018

Location :


  • United States

Travel : No

Full / Part-time : Part time

Hours Per Week : 24

Shift : 2nd shift

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