TD Bank Vendor Manager III in Jacksonville, Florida

Auto req ID 195594BR

Job Title Vendor Manager III

Job Status Full Time

Country UNITED STATES

Province/State Florida

New Jersey

South Carolina

City1

Jacksonville

Mount Laurel

Greenville

Location

Cust Center Bldg 1

Deficiency Recovery Center

Greenville Campus B

Business line TD Bank AMCB

Job Category - Primary Global Security & Investigations

Job Category(s) Global Security & Investigations

TD Description

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. at http://www.tdbank.com/ Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com at http://www.td.com/ .

Department Overview

As part of the Business Management & Governance of Financial Crimes & Fraud Management Group (FC&FMG), the Vendor Management & Controls team is accountable for managing third party relationships/engagements, used by the FC&FMG organization, and ensuring compliance with Third Party Risk Management Policy, Standard and Framework across US and Canada.

The Vendor Management & Controls team is responsible for supporting the business owners throughout the Third Party Risk Management Lifecycle, managing activities such as timely completion of all Third Party Risk Management Risk Assessments, managing and driving timely renewal of contracts, monitoring performance to contract requirements and expectations, ensuring governance routines and monitoring activities are implemented commensurate with the risk of the engagement, ensuring audit and regulatory compliance and keeping abreast of industry trends and developments to ensure that our vendor relationships deliver optimal results and provide excellent support to FC&FMG in all aspects of the relationship.

Job Description

The Vendor Management & Controls team is responsible for supporting the business owners throughout the Third Party Risk Management Lifecycle, managing activities such as timely completion of all Third Party Risk Management Risk Assessments, managing and driving timely renewal of contracts, monitoring performance to contract requirements and expectations, ensuring governance routines and monitoring activities are implemented commensurate with the risk of the engagement, ensuring audit and regulatory compliance and keeping abreast of industry trends and developments to ensure that our vendor relationships deliver optimal results and provide excellent support to FC&FMG in all aspects of the relationship.

Job Requirements

•Manage multiple vendor relationships for FC&FMG supporting the business' strategic goals and objectives across FC&FMG's North American footprint

•Facilitate phases of the Third Party Risk Management Lifecycle, and ensure LOB compliance with TPRM Policy, Standard and Framework

•Accountable and responsible for timely completion of Third Party Inherent Risk Assessments for new/change third party relationships and other required assessments and deliverables, including review/approval from key stakeholders

•Accountable and responsible for monitoring vendor performance and risk, via reporting/dashboards/governance routines

•Accountable and responsible for risk and issue management, escalating and tracking vendor issues per TPRM Issue management requirements, partnering with the business to drive remediation plans on non-performing metrics or issues

•Manage timely renewal of all contracts; Participate in/facilitate contract renewal and negotiation process, working with internal partners (Legal, Sourcing, Contracts) as well as business partners to ensure contracts and agreements maximize our values, mitigate risks and meet the TD policies and standards

•Ensure strong understanding of contractual terms and conditions, and their commercial implications to the business in order to effectively manage vendor agreement(s) and relationship(s) and ensure adherence to contractual requirements

•Lead the development and/or implementation of SLA’s, standards, policies, procedures and solutions that maximize customer satisfaction, decrease risk and/or mitigate to the maximum of availability, efficiency and effectiveness

•Collect/Review/Assess audit documentations (i.e. SSAE16, SOC I/II, SIG) and determine next steps for remediation of gaps

•Ensure organized storage of evidence of all activities for audit readiness

•Ensure invoices have invoice processing procedures in place, including billing, invoicing, rebates, performance/penalty adjustments and internal charge backs, where appropriate

•Monitor vendor spend (costs), proactively identifying opportunities to improve cost effectiveness and trends against budget forecasts

•Ensure strong understanding of the Bank's vendor management tools including Enterprise Spend Portal (ESP), Enterprise Contract Management (ECM), Hiperos, etc.

•Support/update and adhere to FC&FMG procedures for Third Party Risk Management

•Ensure satisfactory Internal and External Audits & Compliance requirements are met

•Lead the development and implementation of proactive strategies and tactics in managing partner issues and relationships

•Build/foster solid relationships and organizational alignment with our business, sourcing, legal and contract partners, ensuring communication channels exist, attending/facilitating meetings and participating in working sessions

•Support FC&FMG business units in achieving their targets as defined in the Scorecard by contributing to projects, leading initiatives and pro-actively recognizing opportunities for the business to meet these goals

Qualifications

• Bachelor's Degree or equivalent experience

• 5 -7 years of experience in vendor management

• Ability to multi-task

• Strong decision making skills

• Great problem solver

• Superb analytical skills

• Detail-Oriented

• Excellent written and verbal communication skills

• Work within a team and independently

Preferred:

•Highly professional with established relationship building and previous Vendor Management experience and/or working with third parties

•Ability to manage multiple Vendor relationships simultaneously for same or different business partners in North America

•Good working knowledge of sourcing process and methodology

•Excellent communication, presentation and negotiation skills

•Excellent documentation skills; understands the importance of organized evidence storage to ensure audit readiness

•Ability to demonstrate TDBG Leadership Profile and Management Practices

•Ability to build effective working relationships with internal and external partners at all levels

•Strong project management, organization and time management skills

•Ability to work well under pressure and within tight timelines

•Ability to multitask and manage competing priorities effectively

•Demonstrated influencing, negotiation, analytical and presentation skills

•Drive and determined attitude to flawless execution

•Demonstrated stakeholder/relationship management and networking skills

•General knowledge of the TD organizational structure including main business groups and their functions

•Demonstrated proficiency with Microsoft Word, Excel, and PowerPoint

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Province/State (Primary) Florida

City (Primary) Jacksonville

ProvState 2 New Jersey

City(s) 2 Mount Laurel

ProvState 3 South Carolina

City(s) 3 Greenville